This conversation with Futurespaces explores how calm technology principles extend beyond digital products into built environments — hospitality venues, event spaces, healthcare settings, and workplaces.
The design of a physical space makes the same kinds of choices that the design of a digital interface makes: what information reaches the people inside it, through which channels, at what intensity, and at what moment. A well-designed room tells you where the exits are without making you think about it. A well-designed office gives you a sense of time passing without demanding that you check a clock. These are the design patterns of calm technology, expressed in materials, light, acoustics, and spatial layout rather than pixels and notifications.
The conversation covers the CTI Spaces certification framework — 104 criteria across eight categories — and what it looks like in practice, including the first certified Resilience Space built for the MPI World Education Congress in San Antonio.