Webvisions 2010 is Here! Free Parties, Events, and How to Get the Most Out of It

It’s that time again! Webvisions (@WV2010) is back in Portland, and it’s in it’s tenth year!Don’t know what Webvisions is? You should. It’s an amazing and affordable conference that draws immense talent from all over the United States and beyond. It’s one of Portland’s best conferences, and it’s happening this week from May 19-21, 2010 at the Oregon Convention Center. It is also a nationally-recognized conference that explores the future of Web design, technology, user experience, business strategy and the future of the web.

Webvisions Portland 2010Webvisions Promo Codes!

I have 5 promo codes to give away. The first five people to comment below get one!

Conference and Workshop Discount

With this code you can get a rate of $225 for a conference pass, $375 for one workshop or $525 for two workshops. Comment or @ reply on Twitter to get one!

Special Deal on Kris Krug’s Photography Workshop

Kris Krug is one of the world’s top photographers. He’s extremely well-known on Flickr, and has taken many of the avatar images of people in the tech community (including mine). His skills are legendary and his photographic advice is worth For a limited time, you can get a pass to both Kris Krug’s workshop and a Webvisions conference pass for only $350. Sound good? Comment below to get it!

Don’t Miss Out on These Great Webvisions Parties and Events (and they’re free)!

WebVisions is all about learning, networking and exploring the future – but it’s also the place for fun. Best of all, many of the after hours activities are free. Don’t have time for Webvisions during the day? Don’t worry. There are plenty of afternoon and evening activities to attend.

WebVisions 10th Anniversary Party

Wed., May 19th, 6:30 – 10:00pm
It’s the 10th anniversary for WebVisions and we’re throwing a party to celebrate. Co-hosted by the fine folks of ReadWriteWeb and Network Solutions, there’ll be free drinks, cake and maybe even some give-aways. It will be packed, so arrive early as space is limited. For extra fun, bike to the party with the MobileSocial crew – they’re meeting at the Oregon Convention Center at 6:00pm and riding up to the Lucky Lab. » RSVP today.
++ Location: Lucky Lab NW – 1945 NW Quimby, Portland.

Webvisionary Awards Show and Presentation Karaoke

Thurs., May 20th, 6:00 – 9:00pm
Each year, in conjunction with the WebVisions conference, the Webvisionary Awards honors the most visionary, daring, and curious talent on the web by awarding them with a miniature robot. The award show is different in every way, other than the winners receiving an award part – we have top talent for judges, a comedian for a host, a killer DJ to supply the beat, and Presentation Karaoke to kick it off. Sponsored by VTechWebTrends52 Ltd and WebVisions. » RSVP today.
++ Location: Someday Lounge – 125 NW 5th Ave., Portland.

WebVisions Wrap Party

Fri., May 21st, 6:30pm – late
While we lament the demise of the Greek Cusina, we’re starting a new tradition. Nel Centro is one of Portland’s hippest restaurants and they have a great outdoor patio with fire pits and cool lighting. DJ Doc Adam will be spinning and they’ll be serving our special WebVisions Cocktail at their happy hour price of $5 each. DJ Doc Adam is sponsored by VTech» RSVP today
++ Location: Nel Centro – 1408 SW 6th Ave., Portland.

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Still Need to Register For Webvisions?

Online Registration is Open Until May 14th

Three days, over fifty speakers. All for a fraction of the cost of other web conferences. What’s not to love? » Register today (and don’t forget to comment below for a discount!).

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Conference Packages

Package A: two-day conference pass for all sessions, panels and keynotes; Package B: conference pass plus one half-day workshop; Package C: conference pass plus two half-day workshops; Package D: conference pass plus one full-day workshop.

Special Deal

WebVisions is excited to offer another special 2-for-1 deal to the Northwest’s top Web conferences. For only $400, you’ll get two-day conference passes to both WebVisions and Open Source Bridge, a conference dedicated to open source technologies and for people interested in learning the open source way. Save over $175 if purchased separately!

Open Source Bridge takes place from June 1-4 at the Portland Art Museum.

Register at http://www.webvisionsevent.com/promo/osbridge/.

Association Partners

AIGA | Portland,   AIGA | San Francisco,   AIGA | Seattle,   AIGA | Chicago,   AIGA | New York,   American Marketing Assn | Oregon,   Art Institute of Portland,   CHIFOO,   DevGroup NW,   IXda,   OMPA,   Internet Strategy Forum,   Portland Web Innovators,   SEMpdx,   World Wide Web Consortium (W3C)

Media Partners

Silicon Florist
ReadWriteWeb

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About

Amber Case, (@caseorganic) is a Cyborg Anthropologist studying the interaction between humans and computers and how our relationship with information is changing the way we think, act, and understand the world around us. She’s obsessed with compressing the space and time it takes to get data from one place to another, especially when the final destination is the mind.

Social Media Club on the Rooftop with Jeremiah Owyang

jeremiah-owyang-social-media-club-pdx

On Wednesday, Jully 22nd 2009, Webtrends hosted a Social Media Club event with Jeremiah Owyang (@owyang) on the top floor of the building. 

Attendees were excited to see Owyang before his keynote speech at the next day’s Internet Strategy Forum (ISF) on Thursday, July 23rd, at the Governor Hotel in Downtown Portland.

Questions and Answers for Jeremiah Owyang

As we drank Widmer beer and pizza, Owyang answered some of our questions – some of which cam through Twitter (through tweeting @SocialMediaPDX).

Note:
If you want to follow along with what was said, you can check out the hashtag #smcpdx.

owyang-social-media-club

Can journalists engage the Groundswell and retain their abilities?

Take for example Megan McCarthy of CNET – she’s a traditional journalist but publishes as fast as the bloggers. She publishes a post immediately and then lets people know she’ll be updating the post as the news increases.

I’ll let you know something – Embargoes are almost dead. TechCrunch doesn’t honor Embargoes when they get them from large companies. As soon as that Embargo goes – it gets published. But it’s all real time now – kind of a free-for all. The rules have changed.

What do you think of web companies as long term businesses?

The think is – startups are cheap. It takes 15K -20K to get a startup running And VC’s are going to honor that. There’s still going to be money coming into the space. Because it’s cheap to run a startup these days.

Lets talk about the challenges – they’re focusing on the tools and features, not about what consumers and business want and need.
You can tell whether these companies are going to survive or not by just looking at their homepage. Are they focused on the tools and the features, or are they focused on ‘how can I help you?’

Are there any companies that are doing that well?

I was just over at Jive. They understand that very well over there. Radian6 is getting the hang of that in the startup space. They’re hiring people out of enterprise.

Is Twitter a waste of time for small businesses?

That’s the wrong question. The right question is – is the audience for that small business on Twitter? There are a lot of people out there that should be asking clients this question when they provide social media marketing services

Most small businesses and restaurants are Using MySpace, and then Facebook comes around.

At Forrester we have a methodology. The POST methodology. It’s in that order. Not TSOP – that’s backwards, and not even a real word!

First is Demographics, Psychographics, Technographics. How do they use technologies and where are they online? Are they reading blogs.

The O in POST is the business objective. What are you trying to do? Make them do things better, listen to them more?

The next piece is Strategy.
What is social media strategy? It’s not the tools. It’s all the things that happen behind the scenes to make it successful. The policies. The engagement.

social-media-club-owyang 

Then, at the very end, the Tools. The Tools come last.

In review:
PEOPLE
OBJECTIVES
STRATEGIES
And then
TOOLS.

It is better to focus on the long-term piece – what are people doing? And how to work with them?

What are some pieces that people can look to?

Chris Brogan does a lot of good stuff. I’ll just start with the blogs. Razorfish has been doing a lot of good stuff. I think the best way is to go to the companies and pick apart what they’re doing well.

Comcast, Dell, Half-and-half Microsoft, Dell.

And those changing things? Best BUy is tryin to do a lot with social.
Intercontinental Group.

One of the best persons to follow is Obama.

We see corrpoations merge all the time and cultures change all the time. Amazon and Zappos, for instance.

I was with Tony a few weeks ago.

I think the big difference is that the culutes are very difference. What you might expect is that a lot of the inventory will appear on Zappos.

This is important to know. Social media doesn’t scale. If we’re all about building one on one social media with these tools. It doesn’t scale.

Zappos is about one to one relations. You ask them a question and they’ll give you a response. But that means they have to hire one person for every 100 interactions. If you do, you’re going to have to start outsourcing.

One thing you can do to solve this problem is to focus on word of mouth marketing on the customer side, or get the customers to help each other. They haven’t built a tool that has customers help each other yet. Maybe they’ll build a page that lets people correlate certain items of clothing with shoes.

We’re just at the early stages of references and recommendations. Our research on Trust. You should expect your friend recommendations to appear on
rather than being supported by people you don’t actually know.

There was an article in Wired about the Facebook wall. With my friends telling me what to buy and what to eat. That is their exact strategy.

The social networks are Facebook and Twitter is not to be a destination site but to get the content out there. And they know that.

My most re-tweeted tweet was “IBM is afraid of Microsoft who is afraid of Google who is afraid of Facebook who is afraid of Twitter who is afraid of whales”. I know this because each of those companies has told me who they are afraid of.

What about walled gardens?

Consumers don’t think of walled gardens. Most people don’t know or care.

People don’t remember that Email is the biggest social network – and no one has leveraged that yet.

Email does all of those things – Email signing your name, CC’ing, E-mail lists and groups.

Would you say that Email is broken?

No Email is not broken. All the A-List bloggers communicate by Email. I’ve totally seen it happen. They don’t use the tools. They use Email.

Yahoo Gmail, ect. These are the dominant social networks.

Do you think people appreciate Yahoo! and what they’re doing? Like with Yahoo! Pipes?

There’s a lot of innovation at Yahoo!, but we only see it in pieces and spurts.

That’s definitely a trend we’ll see in 2010. Aggregation.
Right now the trend is pollination – that everyone is trying to get things out there. That creates a lot of buzz. Friendfeed, Google Wave – all of these things will be trying to aggregate the signal.

And people are saying –“ is this going to be a tool used in Enterprise?” Well, it’s going to be as successful as Google Docs is in the Enterprise. Google is not an enterprise play. We’ll have to see how that plays out.

Kelly Feller: The goal is to minimize the touch points .We think
“Oh my gosh” Twitter might increase that – Kelly Feller – From Intel social media.

Audience: Is there a cost differential for Twitter vs. calls?

Owyang: If people are Tweeting about Best Buy in their free time or off hours? Should they get paid? No – because they’d be doing it in their free time. This is something that’s not been solved yet.

Here’s something that’s happening. CRM – Oracle. There’s basically a huge database about you and what you do. Lots of companies are pulling in data about you and what you like. And then if someone says, “Arggh! This Sony TV has 4 dead pixels” – they know to send someone out – via a tweet or comment – to help them with that. But if people use a different ID, it is difficult to know where something comes from.

The second thing is that companies are not ready for this – they’re just like “woah”.

Regarding Mobile

Mobile in Japan is big. Did you know they only use the phone for 4% of the time to talk on it? It’s a different type of behavior – it’s a different type of engagement.

Audience: Why do they have two?

UncleNate: One for talking and one for data?

Audience: Youth don’t E-mail. They have E-mial accounts just to set up social accounts and things.

Owyang: One of my relatives in college says she only uses E-mail to talk with old folks like me.

But as the digital natives move into the work force, they’ll be forced to use Email.

Owyang: It’s interesting that Twitter is more skewed towards older people. But youth have been using SMS for years.

About Jeremiah

As an analyst at Forrester Research, Jeremiah is on the cutting edge of all things social media. He authored the recent report “The Future of the Social Web” and is #2 on the “Twitter Power 150 List.”
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social-media-club-pdx

About Social Media Club of Portland Oregon

Social Media Club (SMC) was started in 2006 by Chris Heuer, co-founder and partner at The Conversation Group, and Kristie Wells, Co-Founder and President of Social Media Club, with the core mission to:

  • Expand Media Literacy
  • Share Lessons Learned Among Practitioners
  • Encourage Adoption of Industry Standards
  • Promote Ethical Practices through Discussion and Actions

Social Media Club Portland is one of a growing number of SMC chapters across the globe.

Interested in getting involved or would like more information? Feel free to contact us.

About Internet Strategy Forum

Internet Strategy Forum Summit is a way to engage with six global brand executives in a single day at an affordable price and gain actionable Internet strategy insights at the Internet Strategy Forum Summit on July 23 and 24 at the Governor Hotel in Portland, Oregon. Join other Internet executive attendees and our thought-leading presenters from top companies such as Forrester (Jeremiah Owyang), Hewlett-Packard, Intuit, Xerox, Intel, Portland Trail Blazers and WelchmanPierpoint.

These experts will share their experiences and ideas on how to best leverage the Internet and integrate it into your overall business strategy. Register for the Internet Strategy Forum and save 15% with our discount code: SMC.

About the Author

Amber Case is a Cyborg Anthropologist and new media consultant based in Portland, Oregon. You can follow her on Twitter @caseorganic.

Who Killed Social Media? Reputation, Community Management, and the Future of Branding

<strong>Dave Allen</strong> @pampelmoose speaks on the Who Killed Social Media Panel at Nemo Design

On Thursday, June 4th, 2009, members of the Portland Advertising, Tech, PR and Social Media community gathered to watch a panel event called “Who Killed Social Media?”. It was moderated by Marshall Kirkpatrick @marshallk, VP of Read Write Web, and one of the most prolific and RSS-informed people in the technosocial universe. The panel was a partnership between Portland’s Nemo Design (who graciously provided beer and a nice meeting space), and Group Y Network.

Marshall started off the panel by saying that terms are strange, for instance, “social media tends to be a little bit more broadcast and marketed, vs. the social web, which is a little more a way of life”.

Social Media Panelists

James Todd – @jwtodd

Software Engineer – Worked at Sun for over 50 years. Involved with Twine.

Lee Crane – @leecrane

Action Sports Media Veteran (Does that mean he’s wounded?), and proud blogger.

Matt Savarino@Ridertech

K2, worked with the XGames.

Tony Welch@frostola

Leads the Social Media strategy at HP, does the social media strategy for the laptop division.

Dave Allen – @pampelmoose

Community Manager, Director of Insights, Nemo Design

Who Killed Social Media? – The Panel Begins

Marshall Kirkpatrick: Just like when you open a fortune cookie and add “in bed” to the end, we add the “how will it make money”, “how will we market it” to the end of each social media question.

First question was for Tony,

Tony Welch: The alpha geeks validate our technologies. There is someone you go to when you want to know about computers. They validate what HP is doing. From there, hopefully you can use that relationship to bridge down to the rest of the mass audience.

James Todd told everyone go to Twine.com, and said this name multiple times throughout the panel. But by the end, it was apparent that he truly believed in twine and how it is a true filter for information streams, be it social or not.

Marshall Kirkpatrick: Twine is like a social bookmarking tool that automatically grabs material from the content of web pages and places in a tagged, semantically linked structure. Last month, Twine surpassed Delicious for number of unique visitors. Some people love Twine, but there’s also ample people who follow them around and criticize them.

The Semantic Web

James Todd: Semantics have been around for many ears. It’s pretty easy to screenscrape and provide APIs to that data, which Twitter does really well (it’s API). Down the road, consumers actualy have the ability to be in the driver’s seat.

The semantic space has really been driven by academics. While it is easy to talk the talk, you also have to walk the walk. Providing a list of distributed databases to provide access and crosslinking to those databases allows you to be able to know your customers much more.

The bar was set high; as Marshall said, he lives 5 years in the future and sometimes comes back to visit us. We hadn’t quite delivered some of the API features that we wanted to. Some of those future features. We use a lot of Open Source. A lot of it which only works on White Boards.

Let me just be really candid here — there’s been a lot of sidebar discussions. If you have a social application, you really have to have engagement. The promise has not really been delivered yet, but it is on the way. We’ve been a little bit burned by the alpha users in our experiences. We syndicate with Twitter now, and we’re getting a lot of people to use that. Really, we just want to average person to use it.

Marshall Kirkpatrick:
So, realizing that some of your critics have financial interests, realizing your shortcomings and working them out. But what James really wanted to talk about is the future and what’s coming down the night.

Not sure how many of you have heard of the new product Google Wave, but James has been following that particularly close, and if that’s one of the visions of the far-out future and how it can work…then.

Social Collaboration

James Todd: I have a problem with formal names, such as the Social Web. To me, I think the social web is just allowing people to communicate — bidirectional- back and forth. I think that what the Wave is going to allow collaboration. Allowing the average person to casually use applications. Google Wave allows people to do things on top of those applications naturally. It’s built on XMPP Jabber, which is the technology that instant messaging is built on. I think the consumer will be in the driver’s seat on which services will be allowed to integrate with each other.

I envision a point where pople will be able to choose which services to interoperate.

I used to work on a JUXTA project at SUN (where he worked for about 15 years), which we put XMPP on top of. This stuff can be small group oriented, which I really like better than large group orientated. I think that communication/collaboration is going to be the next bit thing.

Marshall Kirkpatrick: So the future will be a bunch if little groups talking with robots coming in giving updates on the snow conditions on the slop that the small group is going to go snowboarding on later.

So lets talk with Lee on the transition that we’re going to be going through in the transition from analog to digital media. He’s been in the television industry, but he’s also a blogger as well, so I think he has an understanding of this space really well.

The Transition from Traditional Media to Social Media

Lee Crane: When the cotton gin came, it actually made people’s jobs a lot easier. But now people want to be able to communicate 24 hours a day, so the marketer has to be available at all times. Traditionally, a marketer would make segments and send out some marketing, and set back and say “cool”. Now people know when they’d not doing a good job because no one is responding to it.

The difference is today that it is no longer the marketers that are doing the communicating — It’s the customers that are doing the communicating, and they’re doing it would your consent.

The difference being that it is…more difficult.

Marshall Kirkpatrick: Is it fair to say, lets not do push marketing media type stuff and instead communicate with our users, or…

Lee Crane: The media landscape is so fragmented now that people are being so bombarded with little bits of information that our job becomes bombarding them with lots of relevant information. The game becomes and instantaneous battle of having relevant information every minute of the day.

Who Killed Social Media Panel at Nemo Design

Marshall Kirkpatrick: While maintaining authenticity.

Dave Allen: Yes.

Marshall Kirkpatrick: So lets say someone was crazy enough to want to get into that, what do you think a good way to get into that would be?

Lee Crane: Well, it’s that if people are saying you have to Twitter, you HAVE to Twitter. When they say you have to Blog, you have to Blog. And the problem is that to understand it, you have to blog for a while.

There was a conference — and Ev was asked, “why is it that 50% of Twitter users don’t don’t Twitter after signup”.

When I first signed up, I didn’t have anyone to talk to, so there was no real point in updating.

That’s kind of what is happening, “there’s this Twitter thing going o, so we should have to Twitter. So can someone just say something that just happened in the Office?”.

Marshall Kirkpatrick: Let’s talk to Matt Savarino next. He has a lot of experience with Extreme sports, has long been interested in geolocation, and has a substantial Facebook presence.

The big question I have for you is, are all these freaky things you’ve been interested in finally picking up speed with the general market?

Matt Savarino: Basically, the question of who you know and where you’re at is becoming commonplace. I bet most brands here don’t have a mobile website, and they should. In the future, I think it is important that sites have one to prove that they are not subpar.

Marshall Kirkpatrick: We discussed youth marketing in general. Do you think that’s important now for people under the age of 25?

Youth Marketing

Matt Savarino: In my experience, kids don’t have the iPhone. They generally have ht free flip-phone, ect. Parents generally don’t invest in something that, if dropped once, will be broken (I don’t agree with this. I’ve seen 13 year olds with iPhones, the middle class market, definitely). But when I look at middle school kids now getting out from school, all of them have their heads down, texting.

Crowd before the panel - Who Killed Social Media at Nemo Design

Social Media Decision-making in a Multi-Channeled World

Marshall Kirkpatrick: We’re making decisions like that- do we do a mobile site, do we do a web app? It is difficult to have the conversations without first discussing ROI.

Matt Savarino: There is a large problem with having g the data be tracked, ROI tracked. The people who know and see and use these things, and the people who don’t. Justifying to them that if 30 people Tweet the post to their friends, that that has value, even if they didn’t buy a ticket. And with apps, I have to prove to them that I am giving them engagement, when they want me to give them traffic. But the problem is that these brands have traffic already, they just don’t have the engagement.

You can choose NOT to do it, but your competitor will. Burton snowboards doesn’t capitalize on Twitter, which is a tremendous opportunity for us to prove that we have something they don’t. Because they’re one of the biggest brands out there, and they’re not doing something important.

Marshall Kirkpatrick: Would you like to share your insurance analogy?

Social Media Insurance and the Case of Emusic.com

Dave Allen: It is difficult to convince executives to pay someone $55,000 a year to scrape the web. So I tell them, put that $55K into insurance. Because if your brand doesn’t own the message, the message owns the brand.

A company that did not share in this idea was Emusic, who was smashed this week.

833 people on Emusic’s blog said “Goodbye”, and Emusic did not respond.

One of the people who should’ve responded said, “I’m going to go on vacation for 2 weeks”, and, as you know, 2 weeks in Internet time is infinity.

What they ought to have done is completely pool their subscription base, 400,000 people, and say “hey, we’re thinking of acquiring the Sony music collection – are you interested?”. And I be you that 98% of those subscribers would’ve said, “no thank you”, and then set up a tiered system so that the 2% that is interested would pay for this additional music collection so that the rest of the subscriber base could’ve been grandfathered in and still had access to the independent music that they’d been so supportive of for the past 10 years.

They need to get the CEO onto Youtube to say, “I’m sorry, we blew it, really, really badly — and then apologize profusely to the subscriber base”.

Now that we have access 24/7 to spread our thoughts across the web, then

If you’re the manager of a brand, you have the ability to control the message – to jump in and interact with it, help shape it.

Marshall Kirkpatrick: (Sarcastic) Are you sure it wouldn’t just be a good idea to just be really nice, and just tell everyone about your products?

Dave Allen: Why should we do that?

Marshall Kirkpatrick: Because that’s what’s made money for the majority of people in this industry since the industry began.

Dave Allen: Well, that’s not how I make my living.

So, is Social Media Dead?

Rod Pitman (audience): Well, I have a question. Is social media dead? Isn’t that the name of this panel? And if not, why? I think that, if you don’t have a story, you’re dead.

Dave Allen: I agree. A story is necessary. But there is the name of the panel, which I am responsible for, and the question behind that is what is behind social media, and to also start a discussion.

Marshall Kirkpatrick: Would anyone else like to speak about push marketing pushed over social media tools, vs. the opposite, which is engagement?

Matt Saravino: Social media is by no means dead. I think that over time, your intent becomes obvious. So if your intent is that you’re going to constantly tell me that your products are 20% off, I’m going to realize that. To be genuine, and to realize that people can see right through you.

If you’re trying to broadcast deals, then call your Twitter account “BrandDeals” or something, so then people at least know what to expect.

Lee Crane: Social Media is not dead, it’s actually the other way around. The Social is killing the “media.”

Watch What You Predict

Tony Welch: How many of you do SEO or SEM? SEO and SEM will be dead as you know it within 6 months. Google is going to take into account now much more about what’s happening. Now, when people talk in your name, people will see social conversations about your company showing up in Google results, from Facebook, Twitter, Flickr. It’s now about brand management vs. SEO.

Dave Allen: Great, so you can take all that money you put into SEO and SEM and put it into community management. And you should not retain your assets but spread them as far and as wide as possible.

If we are moving away from SEO/SEM and into community and reputation, then it is of tremendous importance to protect and monitor communities and reputations.

Tony Welch: Anyone know what the second largest search engine is? Facebook. Twitter is coming next. People are spending a lot more on relationship analysis.

Self-Censoring and Social Media

Marcus Miller (audience): I guess that Dave has no self censoring problems. Tony you speak to – the idea that when you do any Twittering, then it is you. What degree do you find yourself self-censoring?

Tony Welch: There are some things I would love to Tweet about, but as I do work at HP, there are some constraints: for instance, I can’t just post anything because I’m also representing part of HP, and what I say can reflect on the brand.

Lee Crane: I use pseudonyms. I use fictional constructs, which also blog for me.

Dave Allen: Do you pay them well?

Lee Crane: I do. Very well.

Dave Allen: I’m not as wide-open as you think. I have a 30 second rule, and if it still reads well after that, I post it. I also don’t do anything online after 11 O’clock. Because I drink a glass a glass of wine. That’s a new rule I’ve decided to follow.

Technological Adoption and Social Class

Carri Bugbee (audience): brings up a questions about kids having flip phones, but per danah boyd’s research, social class plays a bit role in having iPhones or not. The man from New York who sent this question says, “all my kids have iPhones”.

Matt Savarino: That sounds like a very nice family to be in. But the majority of kids don’t have these technologies.

(break)

Lee Crane:Right now, it seems like there’s so much volume of information out there that we can ignore everything.

Marshall Kirkpatrick: Some people who tweet as many as 5 times a day feel like they’re flooding the world with too much information. I prefer to get RSS feeds from people and companies so I can keep track of all the the updates in an organized manner.

Community Management – Tracking the Social Web. Monitoring, then Participating

Tony Welch: We use a social media tracking program called Radian6 to track what’s happening on the social web. I’m not actually participating in conversations but am watching them happen.

Dave Allen: That’s classic community manager. Monitoring the network is the first step to maintaining reputation. You should not start right away by saying ‘We’re such-and-such a shoe brand”, or we have to jump in and get a Twitter or Facebook page, ect. If you don’t have a plan for that, it’s going got be a bit of a nightmare. There’s always this expectation or practice built around it. I wish there were such a way that I could get across to these companies about the need or them to have an insurance policy.

Tony Welch: One time, when I was looking at what people were saying about the community, and this one guy said, “I hate HP so much that it hurts when I pee”.

(Laughter)

Tony Welch: And so I think, what am I supposed to do what that? Do I engage? How do I engage?

Lee Crane: Well, he’s probably not using the product correctly.

(More laughter)

Nicole (audience): It’s not going to be who killed social media, but who killed the companies, because they didn’t participate? How, if you’re in one of these companies and have them understand the insurance principle, or the stupidity of companies?

Tony Welch: You pull up Google and pull up their name, you go to Twitter and pull up their name, you go to Facebook and pull up their name — and you say, “look at all of these people having conversations about your brand without you participating.

Panel Conclusions

The battery on my laptop died just before the end of the panel, but Ed Borasky (@znmeb) came up to the mike and asked a very potent question.

“Some people got in on the ground floor of Twitter,” said Ed, “but it’s too late to do that now. My question is what is the next service to get in on the ground floor of. For instance, there’s no way to be Scoble, or Oprah, now that it’s been done”.

I’m not sure who it was that responded, but a number of the panelists did, and the response was along the lines of personal branding. “There’s always opportunity to develop a brand. And there’s never been a chance to be Oprah,” they said.

Nate DiNiro (@unclenate“) also asked if social media was going to backlash, because now “aren’t we all just looking at screens?”. He wondered if there was a point when we wouldn’t be able to take the inflow of information anymore – when we would just ‘snap’.

Dave Allen: I don’t think so. I’ve had a greater ability to meet people through Tweetups and get to know them in real life more than if I didn’t have the technology. In many ways, looking at a screen has made me more social.

The panel ended on a high note, with Dave Allen saying something really awesome, and the networking continued into the night, moving from Nemo to various bars and pubs. Thanks to everyone who helped up the event on, including Nemo Design, GroupY, and the panelists, and special thanks to Marshall Kirkpatrick, who did an excellent job of moderating.

Who Killed Social Media Recorded Livestream

If you missed the event, or want to make fun of the lousy job I did of trying to type way too quickly during it, then you can watch the saved livestream of Who Killed Social Media at USTREAM.

Amber Case is a Cyborg Anthropologist and social media consultant living and working in Portland, Oregon. You can follow her on Twitter @caseorganic. She has a background in qualitative and quantitative analysis and is available for short-term projects involving new media, online presence, digital branding, data aggregation and event coverage. If you’re not on Twitter, reach her at caseorganic [at] gmail [dot] com.

May 27th | 52ltd is Hosting a Creative Panel with Crispin Porter, Trailblazers Interactive, Cyborg Anthropology

Creative Staffing for Portland &amp; Seattle - 52ltd.

This morning I met with Brooks Gilley, Partner and Managing Director of 52ltd Portland’s only locally owned and operated full-service staffing resource for the creative industry. We had a great discussion on how marketing is changing, and how some companies really ‘get it’, or at least attempt to experiment with this strange new medium, while others are left behind.

We were meeting to talk about a creative event that will be occuring on May 27th at Univeristy of Oregon’s White Stag Building in downtown Portland. The event will feature four panelists from fields ranging from advertising, social media and sociology/anthropology. I’ll be on a panel discussing cyborg anthropology, new media frameworks, and changes in marketing in the digital era.

Panelists

I’ll be speaking with a variety of others, including an executive from Crispin Porter + Bogusky (the agency that worked on the infamous Facebook Burger King Whopper Sacrifice campaign).

Other panelists will include the Directory of Interactive Media for the Portland Trailblazers (whose community engagement strategy has been quite impressive), as well the possibility of a professor of Sociology from Portalnd State University, but I am unsure of his name yet. All told, the event should be a great chance for all of us to share different perspectives and strategies with each other and an audience of creatives, freelancers, and marketers.

More Information

I’ll post more details as the event nears, but it should begin at around 6:15 Pm at the White Stag Building on NW Couch street. There will be ample time for networking, so if you’re excited to meet new people, come on out. It is a free event too, so you’ve got nothing to lose. Check the 52ltd website for details as May 27th approaches, and if you’re looking to hire a creative or looking for a creative gig, consider making an appointment with them.

If you have any questions you’d like us to cover on the panel, feel free to E-mail me at caseorganic [at] gmail [dot] com, or simply reply to me at @caseorganic on Twitter.

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Hazelnut Tech Talk Episode 11 | On The Road With The Infovore

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Hazelnut Tech Talk is a collaboration between Amber Case and Bram Pitoyo

This episode features Troy Harlan, wherein we talked about information gathering, filtering and consuming (naturally,) human factors, trilobites, reading at 2,000 words per minute, INTP’s, striving for objectivity, The Black Swan, hunches, and why it’s better to “have no map at all than have the wrong map”—all recorded on the road from St. Johns to downtown Portland.

Hazelnut Tech Talk